Careers

Join the Friedrich Team!

We're Hiring! Check out our open positions below.  All positions are located at our San Antonio office unless otherwise noted in the job description. All positions are regular full-time positions unless otherwise noted in the job description. We offer an attractive benefits package to all full-time employees. 

  • For immediate consideration, submit your resume online by clicking on the links found inside the job descriptions. 

  • A salary requirement or a salary history is required to be considered.

  • We promote a drug-free and smoke-free workplace. We are an Equal Opportunity Employer - disabled, female, male, veterans

All positions remain open until a qualified applicant has been selected. It is not necessary to submit a further resume by email, regular mail, fax or in person. If there is an interest in your resume, you will be contacted by a Human Resources representative.

Thank you for your interest in Friedrich Air Conditioning Co. 

Service Manager

POSITION: Service Manager
REPORTS TO: Director of Customer Support

Job Summary
Come join a growing team to be one of the “Experts in Air Conditioning” and work with important people from some of the largest names in the Distribution and Hospitality networks! Friedrich offers a fruitful experience, professionally and technically, to grow your HVAC career. The Service Manager is responsible for acquiring technical mastery of Friedrich products to support our hundreds of contracted Service Companies and grow new Service Companies in key regions. Activities include, but not limited to, project management, establishing relationships with key customers and service companies, provide training online and in classrooms, assist with product quality development “Voice of Contractor”, and provide a fruitful customer experience.


Responsibilities

Technical Support and Reporting:

  • Monitor and communicate manufacturing related issues that arise when assisting Service Companies.
  • Support all corporate Sales, Processes, and Support initiatives.
  • Support Weekly, Monthly, and Annual Reporting.
  • Build strong support relationships with Friedrich Buying Groups and key Servicing Dealers.
Training:
  • Conducting technical training classes and presentations supporting all product lines.
  • Assist in developing and expanding Service Company base.
  • Continuous enhancement of technical instructional delivery.

Troubleshooting:

  • Manage site-specific issues and high-level Service Company calls.
  • Assist to streamline return data and draw correlations to quality or process deficiency.
  • Institute processes as needed to reduce RMA and returns.
  • Participate in ongoing refinements of Service Manuals and guides both in print and online.
  • Assist technical call center on escalated service company requests.
  • Develop mastery of refrigeration concepts and electronic systems and processes.
  • Assist in creation of Product Quality Notices and driving resolution with priority customers.
  • Supervise or conduct field investigations as necessary to gather required information on suspect issues.
Experience & Education Requirements
  • Associates Degree or Technical Trade Degree Required; Bachelor’s Degree Recommended
  • Ability to diagnose and rectify simple HVAC systems and controls.
  • Ability to work with Microsoft Products such as Outlook, PowerPoint, Teams and Excel.
  • Ability to travel 0-10% annually.
  • 10+ years’ experience in troubleshooting fixed speed or packaged unit issues.
  • 5+ years’ experience of HVAC Technical Support.
  • Experience in site and laboratory equipment examinations.

Personal Characteristics
  • Works with others professionally.
  • Strong discipline to work independently to meet goals and deadlines.
  • Manages the development of projects by ensuring that tasks are completed timely.
  • Identifies opportunities for improvement and makes constructive suggestions.
  • Manages process changes effectively and efficiently.

 

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Electrical Engineer

POSITION: Electrical Engineer
REPORTS TO: Senior Electrical Engineer


Job Summary
The Electrical Engineer is responsible for the electrical product design and development as directed by Senior Electrical Engineer. Responsibilities include creation and maintenance of records and related files relating to manufacturing drawings, internal technical specifications, specifications and performance data.


Responsibilities
  •  Electrical Product design and engineering through product life cycle
  • Materials evaluation and selection for products
  • Reliability assessments and studies
  • Facilitate implementation of product revisions into the manufacturing process through collaboration with and engagement of manufacturing and process engineering resources.
  • Responsible for the preparation, coordination, and maintenance of engineering documentation.
  • Work with manufacturing engineering in the development of product work instructions and method sheets.
  • Facilitate the implementation of cost reduction initiatives.
  • Generate detailed documents, test plans and feasibility studies associated with electrical and software product improvements, revisions and component changes.
  • Provide status reports to engineering management for test trends, product deviations, change implementation and design deficiencies.

Experience & Education Requirements
  • Bachelor’s of Science Degree in Electrical Engineering, BSEE from an accredited university.
  • Minimum of 2‐5 years engineering and technical experience
  • Experience in residential AC systems, Room AC, PTAC is preferred.
  • Must have experience with electrical design and a knowledge of manufacturing and assembly process including PCB fabrication and test.
  • Experience with industry standards pertaining to AC systems including FCC and UL.
  • In‐depth knowledge of communication networks and protocols including Wi‐Fi and Bluetooth.
  • Experience with software development processes and test.
  • Possess strong skills related to Electrical assembly, problem solving, engineering change processes documentation control, manufacturing implementation support, and service support.
  • Must be proficient in Microsoft products to include Word, Excel, PowerPoint, and Visio.
  • Possess working knowledge of control board design and software development
  • Ability to work with other Engineering resources for rapid deployment of deviations, changes, product enhancements and improvements.

Personal Characteristics
  • Must possess high energy level and have a positive (can do) attitude, with strong follow‐through skills.
  • Ability to work and think with minimal supervision.
  • Proven ability to succeed in a fast paced ever changing environment.
  • Must possess superior organizational skills.

 

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

HVAC Lab Technician

POSITION:                 HVAC Lab Technician

REPORTS TO:            Engineering Lab Manager

  

Job Summary

The HVAC Lab Technician is a technically and mechanically-skilled individual capable of modifying and building prototype air conditioning test units and performing airflow, motor heat rise, sound and other product safety tests. Responsibilities also include conducting calorimetric and psychrometric tests on prototype and production air conditioners according to industry standards. The technician also must be capable of physically moving, lifting and manipulating air conditioning units in and out of test apparatuses and rooms. This position is for our second shift, hours are 3:00PM – 11:30PM.

 

Responsibilities (preferred but not required)

  • Proficiency with reading and interpreting engineering drawings, wiring diagrams and performing calculations,
  • Use of computers in testing and data acquisition,
  • Prepare and write test reports,
  • Superior critical thinking and problem solving skills,
  • Perform prototype unit build-up requiring brazing refrigeration copper tubing, plastic part modification and electrical wiring. 

Experience & Education Requirements

  • One to three years air conditioning experience, preferred
  • Basic knowledge of refrigeration systems, operation, testing, evacuation and refrigerant reclaim procedures,
  • Familiarity with computers, data collection, and report preparation is required,
  • Fundamentals of electricity, controls, instrumentation and safety,
  • Proficiency reading engineering drawings, wiring diagrams and performing calculations,
  • The ability to perform brazing, soldering, coil fabrication, tube bending, electrical wiring, part modification and prototype air conditioner construction,
  • Associates Degree, preferred; but, equivalent experience will be considered, and
  • The ability to work either shift, if needed.

 Personal Characteristics

  • Excellent communication skills,
  • Team player,
  • Desire and ability to take on new tasks/assignments.

 

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.