Careers

Date Posted: October 29, 2021

POSITION: Sheet Metal Fabricator & HVAC Technician 
REPORTS TO: Engineering Lab Manager

Job Summary
The Sheet Metal Fabricator and HVAC Technician is technically and mechanically-skilled to build sheet metal parts and understands the operation of an HVAC. Responsibilities also include modifying and building prototype air conditioning test units, sheet metal fabrication, and welding. The technician also must be capable of physically moving, lifting and manipulating equipment, tools and air conditioning units into and out of test apparatuses and rooms.

Responsibilities

• Ability to fabricate and assemble sheet metal products such as ducts or enclosures using basic sheet metal fabrication machines, hand tools, power tools, and equipment
• Proficient in setup and operation of fabricating machines such as shears, brakes, presses to cut, bend, block, and form or straighten materials
• Welding -- TIG / MIG, preferred
• CNC Plasma Cutter, preferred
• Proficiency with reading and interpreting engineering drawings, wiring diagrams and performing calculations
• Use of computers (Excel, Word Power Point)
• Superior critical thinking and problem solving skills
• Perform prototype unit build-up requiring brazing refrigeration copper tubing, plastic part modification and electrical wiring.

• Knowledge of electrical test equipment
• Prefer 3 years minimum air conditioning experience with basic knowledge of refrigeration systems, psychometrics, thermodynamics, and basic electricity
• Associates Degree, preferred; but, equivalent experience will be considered.

Personal Characteristics

• Excellent communication skills
• Team player
• Desire and ability to take on new tasks/assignments.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: October 27, 2021

POSITION: Software Developer (Embedded)
REPORTS TO: Software Engineering Manager

Job Summary
The Software Developer (Embedded) role is instrumental in the development of new products and features as well as the sustainment of current products. This role will conduct or participate in the development, release, and maintenance of the system software used within our product families. The Software Developer (Embedded) will be an energetic, organized, and self-motivated individual looking for a role in a multi-faceted and fast paced consumer products company.

Responsibilities

• Participate in the full software life-cycle development for embedded applications.
• Establish and adhere to policies and procedures that produce high-quality products.
• Apply principles and techniques of computer science, engineering, and mathematical analysis to the development of software.
• Participate in the implementation of product revisions into the manufacturing process through collaboration with and engagement of manufacturing and process engineering resources.
• Participate in the implementation of cost reduction initiatives.
• Assist with generating detailed documentation and test plans associated with software product improvements.
• Provide status reports to engineering management for test trends, software deviations, change implementation and design deficiencies.

• Bachelor’s of Science Degree in Software Engineering, Computer Engineering, or related field.
• Minimum of 2 years of engineering and technical experience.
• Extensive embedded C/C++ programming skills.
• Experience with developing on bare metal and RTOS based designs.
• Strong in Object Oriented Programming, Design patterns, and SOLID principles.
• Experience in residential AC systems, Room AC, PTAC is preferred.
• Must have experience with software development processes, unit testing, and functional testing.
• Must have experience with one or more of the following standard functional interfaces:
  • UART and serial stream processing.
  • Sensor and signal processing (acquisition, filtering, and processing)
  • Wi-Fi and/or Bluetooth
  • Board support packages (BSP) and drivers.
• Must be willing to learn engineering related processes such as: engineering change requests/notices, documentation control, manufacturing implementation support, and service support.
• Must be proficient in software development utilities to include Git and Eclipse based IDEs.
• Must be proficient in Microsoft products to include Word, Excel, PowerPoint, and Visio.
• Ability to work with other Engineering resources for rapid deployment of deviations, changes, product enhancements and improvements.

Personal Characteristics

• Strong, effective communication and leadership skills.
• Good interpersonal skills to be able to relate with people or personnel from different functions within the organization.
• Action-oriented; gets things done.
• Ability to always focus and pay attention to details.
• Good organization skills.
• Self-motivated.
• Attacks business issues with energy and optimism; can inspire others to meet deadlines and achieve goals.
• Embraces new technology, new ideas and change initiatives to respond to industry changes.
• Ability to work efficiently alone and/or in a team environment.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: September 15, 2021

POSITION: Application Engineer
REPORTS TO: Director of Commercial Product Management

Job Summary
Friedrich is a well-established and recognized brand within the HVAC industry, and a proud member of the Rheem family. As an Application Engineer at Friedrich, you will be responsible for leading technical sales support of the company’s industry leading VRP, VPAK and PTAC product lines. This role will work directly with Friedrich salespeople, manufacturer’s reps, product management and most importantly, our customers in the design-build and engineering communities. This person will help specify, select and train on the benefits Friedrich equipment. The right candidate will be energetic and enthusiastic about the challenges and opportunities offered by this dynamic role. The Application Engineer will be a member of the Product Management group with reach into other functional areas like sales, marketing, engineering and service. The role reports to the Director of Commercial Product Management.

Responsibilities

• Ability and desire to be a thought leader with a thorough understanding of the Friedrich commercial product line
• Support product application to the field sales organization with minimal direction
  • Assist sales reps in assessing potential ability to meet customer’s needs.
  • Gather engineering data as it pertains to the specific project, review of project specifications, schedule, design drawings and change orders, providing clear model recommendations and changes as necessary
  • Help configure models to meet the specifications of the customers
  • Provide guidance on deviations from standard installations
  • Create project-specific competitive analyses including total cost comparisons in order to win projects
• Visit customers with the sales team and support customer visits at HQ and the factory
• Understand the competitive landscape
• Work with Marketing and Product Management to develop and improve product sales tools & marketing materials
• Gather market intelligence to help inform our product roadmap
• Develop and deliver product sales training
• Work with Friedrich’s Technical Service Team to support field application issues
• Clear and concise communication both internally and externally

• BS degree in Engineering or related field (MBA a plus)
• Minimum of 4 years’ experience in HVAC design, engineering or related field
• Self-motivated and organized with the ability to lead multiple projects at a time
• Customer-focused and professional
• A member of ASHRAE, PEO or LEED certification is a plus
• Highly proficient with MS Office products as well as AUTOCAD, BIM etc.
• Good Knowledge and experience in blueprint and technical document review.
• Strong oral and written communication skills.
• Ability to learn specific in-house and third-party engineering design and selection software programs.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

POSITION: Service Manager
REPORTS TO: Director of Customer Support

Job Summary
Come join a growing team to be one of the “Experts in Air Conditioning” and work with important people from some of the largest names in the Distribution and Hospitality networks! Friedrich offers a fruitful experience, professionally and technically, to grow your HVAC career. The Service Manager is responsible for acquiring technical mastery of Friedrich products to support our hundreds of contracted Service Companies and grow new Service Companies in key regions. Activities include, but not limited to, project management, establishing relationships with key customers and service companies, provide training online and in classrooms, assist with product quality development “Voice of Contractor”, and provide a fruitful customer experience.

Responsibilities

Technical Support and Reporting:

• Monitor and communicate manufacturing related issues that arise when assisting Service Companies.
• Support all corporate Sales, Processes, and Support initiatives.
• Support Weekly, Monthly, and Annual Reporting.
• Build strong support relationships with Friedrich Buying Groups and key Servicing Dealers.

• Conducting technical training classes and presentations supporting all product lines.
• Assist in developing and expanding Service Company base.
• Continuous enhancement of technical instructional delivery.

Troubleshooting:

• Manage site-specific issues and high-level Service Company calls.
• Assist to streamline return data and draw correlations to quality or process deficiency.
• Institute processes as needed to reduce RMA and returns.
• Participate in ongoing refinements of Service Manuals and guides both in print and online.
• Assist technical call center on escalated service company requests.
• Develop mastery of refrigeration concepts and electronic systems and processes.
• Assist in creation of Product Quality Notices and driving resolution with priority customers.
• Supervise or conduct field investigations as necessary to gather required information on suspect issues.

• Associates Degree or Technical Trade Degree Required; Bachelor’s Degree Recommended
• Ability to diagnose and rectify simple HVAC systems and controls.
• Ability to work with Microsoft Products such as Outlook, PowerPoint, Teams and Excel.
• Ability to travel 0-10% annually.
• 10+ years’ experience in troubleshooting fixed speed or packaged unit issues.
• 5+ years’ experience of HVAC Technical Support.
• Experience in site and laboratory equipment examinations.
  
  

• Works with others professionally.
• Strong discipline to work independently to meet goals and deadlines.
• Manages the development of projects by ensuring that tasks are completed timely.
• Identifies opportunities for improvement and makes constructive suggestions.
• Manages process changes effectively and efficiently.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.