Careers

Join the Friedrich Team!

We're Hiring! Check out our open positions below.  All positions are located at our San Antonio office unless otherwise noted in the job description. All positions are regular full-time positions unless otherwise noted in the job description. We offer an attractive benefits package to all full-time employees. 

  • For immediate consideration, submit your resume online by clicking on the links found inside the job descriptions. 

  • A salary requirement or a salary history is required to be considered.

  • We promote a drug-free and smoke-free workplace. We are an Equal Opportunity Employer - disabled, female, male, veterans

All positions remain open until a qualified applicant has been selected. It is not necessary to submit a further resume by email, regular mail, fax or in person. If there is an interest in your resume, you will be contacted by a Human Resources representative.

Thank you for your interest in Friedrich Air Conditioning Co. 

Supply Chain Buyer Planner

POSITION:  Supply Chain Buyer Planner 

REPORTS TO:     Director of Supply Chain

Job Summary

The Supply Chain Buyer Planner will be primarily responsible for ensuring sufficient parts, accessories and finished goods stock to meet demand (forecast and customer orders). Other responsibilities include managing inventory levels, supporting material/product level revisions, interacting/coordinating with suppliers on a variety of topics, and supporting other business functions as required

Responsibilities:

  • Place purchase orders with suppliers for the procurement of production material as required by inventory targets, customer orders, and demand plans
  • Monitor status of open purchase orders to ensure on-time delivery of all materials, including timely resolution, communication and mitigation of future potential problems
  • Expedite or defer orders as required based on schedule/inventory changes
  • Coordinate material flows throughout product/BOM changes, obsolescence, and the introduction of new suppliers and/or materials due to new product development
  • Manage the inter-company flow or materials between warehouse locations through the creation and management of transfer orders.
  • Manage and resolve issues regarding PO to invoice discrepancies, returns and quality problems with suppliers
  • Provide back-up support for supply chain functions including production planning, demand planning, and quality management or other duties as assigned
  • Setup & maintain material master system planning parameters (MOQ, lead time, safety stocks)
  • Collaborate with internal customers and provide a high level of customer service, including recommending solutions, resources, and alternative supply options
  • Ensure and promote compliance to Company and Procurement policies and procedures
  • Support the ongoing management of supplier performance through the monthly SPI process

Experience & Education Requirements:

  • Minimum of 5 years of relevant work experience in purchasing, procurement, sourcing, or related field
  • Basic knowledge of Material Requirements Planning (MRP)
  • Intermediate to advanced knowledge of managing the complete purchase order cycle from creation to payment
  • Experience with managing relationships and performance of external suppliers
  • Ability to establish and maintain effective interpersonal working relationships with internal customers, internal/external suppliers and fellow team members at all levels.
  • Intermediate proficiency with Microsoft Office Suite of applications (Excel, Access, Outlook, etc.)
  • Basic proficiency in visual data display and analysis including the appropriate use of tables, charts, and graphs.
  • Excellent oral and written communication skills.
  • Experience working effectively with cross functional teams with remotely located team members and stakeholders.

Preferred Qualifications:

  • Bachelor’s degree in Business, Statistics, Supply Chain, Engineering, Finance or a related field
  • APICS CSCP, ASP CPP, or relevant professional planning association certification
  • Basic to Intermediate knowledge of supply chain planning processes (Demand Planning, Supply Planning, Rough Cut Capacity planning, etc.)
  • Epicor usage experience
  • Basic proficiency in understanding Standard Chinese
  • Some experience with managing quality system corrective actions

Personal Characteristics:

  • Tolerance to stressful situations and ability to maintain composure
  • Sense of urgency
  • Tendency towards troubleshooting and problem solving
  • Focus on business results

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

 

 

 

Applications Engineer

POSITION:          Applications Engineer

REPORTS TO:       TBD

 Job Summary

  • Supports the internal and external sales teams by assisting with pre- and post-sales activities on equipment project opportunities. 
  • Pre-sales activities include system validation, HVAC equipment, and/or controls selection for basis of design, application, and pricing. This role will receive direction, coaching, and support from sales leadership on pre-sale needs and expectations.
  • Post-sales activities include equipment project execution that is profitable, accurate, on-time.
  • Develops and provides detailed engineering information and submittals to communicate design, configuration, operating, and installation requirements to customers.

 Responsibilities

  • Provides technical support, selections, and limited estimating support to Account Execs during project design or proposal phase. Assists as needed in developing the customer business. 
  • Assists in preparing proposals and quote letters for assigned projects. Includes project takeoffs, specification review, special quote generation, and RFQ, and RFI issuance.
  • Supports Sales efforts to become basis of design through timely selections, specifications, sequences, drawings, and review of documents as required.
  • Acts as a technical interface between sales, product management, and engineering departments.
  • Interprets engineering drawings and specifications in order to develop equipment submittals in compliance with; contract drawing, site coordination, and site installation requirements.
  • Effectively communicates project progress, issues, and financial status to management.
  • Coordinates post shipment services that include but are not limited to; start-up initiation.
  • As required, visits customer sites to support Friedrich, the customer, and the owner.
  • Answers equipment & application questions from potential customers and other sales channels.
  • Develops and maintains viable long-term relationships with customers, consultants, prime contractors, and subcontractors. Attends field meetings as required.
  • Coordinates customer-training requirements with local Friedrich Representatives.
  • Helps develop and support sales software tools for equipment selection and application. 

Experience & Education Requirements
  • Bachelor’s degree in engineering.
  • One to three years in an HVAC application engineering or building automation role.
  • ASHRAE member preferred.

Personal Characteristics

  • Must possess superior project management and organizational skills. 
  • Ability to work with other resources and team members effectively with minimal supervision. 
  • Open-minded to new ideas. Follows industry trends to find growth opportunities.  
  • Must possess high energy level and have a positive attitude.
  • Results-oriented with strong follow-through skills. 
  • Ability to travel 15 to 25% to visit customers, sales reps, and attend industry events.
For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.
Western Territory Regional Technical Manager – Applied Products (DSS/VRP)

POSITION:          Western Territory Regional Technical Manager – Applied Products (DSS/VRP)

REPORTS TO:       National Technical Manager

Job Summary

Come join a growing team to be one of the “Experts in Air Conditioning” and work with important people from some of the largest names in the Distribution and Hospitality networks! Friedrich offers a fruitful experience, professionally and technically, to grow your HVAC career. RTMs are responsible for acquiring technical mastery of Friedrich products to support sales growth in their region and include activities such as, but not limited to, property management, establishing relationships with key distributors and clients, provide training online and in classrooms, and assist with product/project management development.

Skills Required:

Technical Support:

  • Monitor and communicate manufacturing related issues that arise in field installed equipment.
  • Support DSS/VRP Sales, Processes, and Start-ups.
  • Build strong support relationships with Friedrich Distributors and Manufacturer’s Representatives

Training:

  • Conducting technical training classes and presentations supporting DSS/VRP product line.
  • Assist in assessing training needs and certifications.
  • Deliver training material and provide agenda for classes for DSS and VRP.
  • Assisting in developing advantage contractor dealer base.
  • Continuous enhancement of technical instructional delivery.

Troubleshooting:

  • Manage site visits, start-ups, and high level trouble shooting calls.
  • Participate in ongoing refinements of DSS/VRP manuals and guides both in print and online.
  • Assist service department on escalated service calls on DSS and VRP.
  • Develop mastery of refrigeration concepts and microelectronic systemic processes.

Experience & Education Requirements

  • Federal 608-Refrigerant Handling Certification Required
  • Ability to diagnose and rectify simple HVAC systems and control
  • Ability to work with Microsoft Outlook, PowerPoint, and Excel.
  • Associates Degree or Technical Trade Degree Required; Bachelor’s Degree Recommended
  • 5+ years experience of HVAC Technical Support.

Personal Characteristics

  • Works with others professionally.
  • Ability to work independently to meet goals and deadlines.
  • Manages the development of projects by ensuring that tasks are completed timely.
  • Identifies opportunities for improvement and makes constructive suggestions.
  • Manages process changes effectively and efficiently.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.