Careers

Date Posted: May 23, 2022

POSITION: Import Export Logistics Coordinator
REPORTS TO: Logistics Manager

Job Summary
The main objective of the Import Export Logistics Coordinator is to manage efforts of multiple parties (carriers, plant, distribution centers, customs broker) involved in transportation of finish goods from our manufacturing facility in Monterrey, Mexico to our distribution centers in the US and direct shipments to participating customers. Schedule pickups at vendors of components needed at our manufacturing facility and ensure on time delivery. The typical schedule is Monday – Friday from 8 am to 5 pm. Depending on workload, after-hours communication will be required when responding or instructing vendors and carriers located in different time zones.

Responsibilities

• Coordinate vendors & carriers to achieve on time delivery of components and finish goods.
• Establish standardized communication engaging all groups in our supply chain.
• Request space and equipment though our established carrier network.
• Maintain document control of certificates of origin (TMEC & USMCA)
• Procure documents when applicable for expeditious customs clearance.
• Verify destination facility is expecting the scheduled delivery.
• Assist in resolving issues related to but not limited to:
  • Transportation
  • Order Status
  • Inventory Accuracy
  • Shipment Damages or Shortages
• Respond to carrier inquiries when needed.
• Notify internal and external customers of shipment status changes and irregularities.
• Work with other departments within the company to support coworkers, other managers, and maximize customer satisfaction.
• Maintain KPI’s relevant to the Logistics department.
• Other duties as assigned by the department’s manager.

• Bachelor’s Degree in Supply Chain, International Business, or equivalent related experience.
• 3+ years industry experience
  • Freight Incoterms and acronyms
  • Transportation modes: TL, LTL, Partial TL, and Parcel (Ocean & Air a plus)
  • Import & Export through different ports of entry (Ocean, Air, Ground)
• Proficient user of Excel & Outlook. Above average user of MS Suite programs.
• ERP experience (Epicor is plus)
• Bilingual English & Spanish is a must.

• Excellent communication, management, interpersonal and leadership skills required.
• Decisiveness and strong attention to detail. - Optimistic personality with positive attitude.
• Critical thinking and problem solving.
• Ability to multitask and remain calm under pressure especially during peak season or intense situations.

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: May 16, 2022

POSITION: Sr. Financial Analyst, Sales Finance
REPORTS TO: Chief Financial Officer

Job Summary
This exciting opportunity as the Sr. Financial Analyst, Sales Finance will play a key role in supporting Friedrich’s growth and overall profitability. The Sr. Financial Analyst will act as the financial liaison for the Sales and Marketing departments. Leading the way through robust financial modeling, analysis, and support. The position will be located in San Antonio, TX.

Responsibilities

• Manage and track salesperson commission plans working closely with both Sales and Finance on calculation, tracking, and reporting while ensuring the correct actions are being incentivized and company profitability is maintained.
• Manage customer rebate programs and rebate reserves.
• Develop analytics and reporting on unit quantity shipments, average product selling process, and product level costs and margins. Supporting a pro-active approach to product pricing.
• Monitor competitor activities and report on Friedrich’s pricing position relative to the competition.
• Key liaison with the Rheem Air Division pricing strategy team. Staying close on the latest market trends, and business unit best practices.
• Support role in the monthly forecast, annual operating plan, and long-term strategic planning processes.
• Assist the Sales team in the development of business cases as needed.
• Create and manage a sales enablement function; providing the sales team with the data needed to make business decisions.
• Assists in ad-hoc analyses related to sales and finance as needed.

• Undergraduate degree in business or a technical field, MBA is preferred not required.
• Ideal candidate will have 1-3 years of experience in a financial or analytical field.
• Working proficiency in MS excel and MS power point is a must.
• Experience with planning tools such as Hyperion Essbase or OneStream is a plus
• General understanding of financial statement construction, and product level margin calculation and analytics.

• Bachelor’s degree in Business, Statistics, Supply Chain, Engineering, Finance or a related field
• APICS CSCP, ASP CPP, or relevant professional planning association certification
• Basic to Intermediate knowledge of supply chain planning processes (Demand Planning, Supply Planning, Rough Cut Capacity planning, etc.)
• Epicor usage experience
• Basic proficiency in understanding Standard Chinese
• Some experience with managing quality system corrective actions

Personal Characteristics

• Team player, positive attitude, professional, with a high level of integrity always
• Reliable, passionate, acts with a sense of urgency, deals effectively with conflict
• Customer focused, can represent customers’ concerns to the business to establish customer satisfaction and long-term relationships
• Makes this team and the overall organization better.
• Uses technology and state-of-the-art sales tools such as CRM system.

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: May 16, 2022

POSITION: Corporate Quality Control Manager
REPORTS TO: Director of Customer Support

Job Summary
The Corporate Quality Control Manager will develop, manage, implement, evaluate, and improve upon the day-to-day operations of Quality Control & Quality Assurance programs to ensure that all products meet the quality, integrity, and durability standards. The position will be located in San Antonio, TX.

Responsibilities

• Includes all manufactured and sourced finished goods and accessories.
• Understand customer needs and requirements. Develop effective quality control processes.
• Oversee returns and warranty claims data, processes, and activities, and ensure proper and timely execution.
• Keep accurate documentation and perform statistical analysis.
• Develop and implement action plans to eliminate the causes of failure in collaboration with the appropriate departments, implement corrective actions, and verify effectiveness.
• Develop and present relevant data / information needed to implement acceptable corrective action plans.
• Evaluate suppliers from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
• Monitor quality reports, customer scorecards, sales feedback, and direct customer input to assess whether their requirements are being met.
• Participate in, and assesses, weekly product audits and test data, to develop recommendations for improvements / changes.
• Develops and implements quality standard testing and evaluation processes.
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
• Work with finance team to set / manage the monthly warranty accrual based on historical and expected risks and costs.
• Develop and design appropriate reporting regarding product, customer and supplier related quality status, main error focus, frequency, cause, responsible party, and effectiveness of corrective actions.
• Performs other related duties as assigned.

• Bachelor’s degree in business administration, engineering, or other related field.
• 3+ years of experience as a manufactured products quality manager
• Certification of quality control (ISO 9000), 6-Sigma, and/or Lean Manufacturing is a strong advantage.
• In depth understanding of quality control procedures.
• Excellent math abilities and working knowledge of data analysis/statistical methods
• Proficient in MS Office 
• Conscientious and responsible
• A keen eye for detail and a results-driven approach
• Outstanding communication skills
• Excellent organizational and leadership skills
• Proficient in MS Office

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: March 25, 2022

POSITION: Mechanical Engineer
REPORTS TO: Product Development Manager 

Job Summary
Responsible for engineering mechanical and electromechanical HVAC products and systems. The position will be located in San Antonio, TX.

Responsibilities

• Product design from concept through product delivery
• Generate detailed 3D design models, drawings, documents, plans, and feasibility studies associated with new product development, improvements, revisions, and component changes.
• Cost studies based on proposed design features for use of various materials and assembly methods.
• Perform tooling studies to determine the optimum method for manufacturing proposed designs.
• Oversee building and testing of prototype, pilot, and production models
• Facilitate the implementation of new product designs into the manufacturing environment.
• Communicate effectively with cross-functional teams to launch products and resolve design related issues

• Knowledge of 3D Modeling parametric software (Autodesk Inventor is preferred).
• Must have experience with mechanical and electrical design and broad knowledge of manufacturing and assembly processes (sheet metal, plastics, and HVAC design).
• Must possess strong skills related to problem-solving, engineering change processes, documentation control, and manufacturing implementation support.
• Experience in residential AC systems. Refrigeration design experience is a plus.
• Good understanding of applying mechanical engineering fundamentals to product design
• Must be proficient in Microsoft products including Word, Excel, and PowerPoint.
• Working knowledge of the Stage Gate NPD process is a plus.
• BS. Mechanical Engineering or similar required - Master's is a plus.

Personal Characteristics

• Must possess superior project management and organizational skills.
• Ability to work with other resources effectively for rapid deployment of project deliverables.
• Open-minded to new ideas and a team player.
• Must possess a high energy level and have a positive (can do) attitude, with strong follow-through skills.
• Ability to work and think with minimal supervision.
• Proven ability to succeed in a fast-paced ever-changing environment

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: February 28, 2022

POSITION: Southeast Territory Regional Technical Manager
REPORTS TO: National Technical Manager

Job Summary
Come join a growing team to be one of the “Experts in Air Conditioning” and work with important people from some of the largest names in the Distribution and Hospitality networks! Friedrich offers a fruitful experience, professionally and technically, to grow your HVAC career. Technical Managers are responsible for acquiring technical mastery of Friedrich products to support sales growth in their region and include activities such as, but not limited to, property management, establishing relationships with key distributors and clients, provide training online and in classrooms, and assist with product/project management development.

Skills Required

Technical Support:

• Monitor and communicate manufacturing related issues that arise in field installed equipment.
• Support Commercial and Hospitality Sales, Processes, and Start-ups.
• Build support relationships with Friedrich Distributors and Manufacturer’s Representatives.

Training:

• Conducting technical training classes and presentations supporting product lines.
• Assist in assessing training needs and certifications.
• Deliver training material and provide agenda for classes.
• Assisting in developing servicer network base.
• Continuous enhancement of technical instructional delivery.

Troubleshooting:

• Manage high-level trouble shooting issues on sites when necessary.
• Participate in ongoing refinements of service manuals and guides.
• Assist Service Department on escalated service calls within territory.
• Develop mastery of refrigeration concepts and HVAC equipment controls.

• Federal 608-Refrigerant Handling Certification Required.
• Ability to diagnose and rectify complex HVAC systems and controls.
• Ability to work with Microsoft Office Suite.
• Associates Degree in HVAC or Technical Trade Degree required; Bachelor’s Degree recommended.
• 10+ years of HVAC experience in a Senior Technical Support or Service Manager type role.

• Lift +50lbs.
• Kneel, bend, and maneuver in low-clearance spaces effectively on field visits.
• Walk for 5-6 hours per day while on field visits.
• Travel +50% annually.

• Works with others professionally in an office or field environment.
• Ability to work independently to meet goals and deadlines with minimal supervision.
• Manages the development of projects by ensuring that support tasks are completed timely.
• Identifies opportunities for improvement and makes constructive suggestions.
• Manages processes and business changes effectively and efficiently.

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: January 25, 2022

POSITION: Senior Electrical Engineer
REPORTS TO: Engineering Manager 

Job Summary
The Senior Electrical Engineer is responsible for the electrical and software product design and development. Responsibilities include creation and maintenance of records and related files relating to manufacturing drawings, internal technical specifications, specifications and performance data.

Responsibilities

• Electrical Product design and engineering through product life cycle
• Materials evaluation and selection for products
• Reliability assessments and studies
• Facilitate implementation of product revisions into the manufacturing process through collaboration with and engagement of manufacturing and process engineering resources.
• Responsible for the preparation, coordination, and maintenance of engineering documentation.
• Work with manufacturing engineering in the development of product work instructions and method sheets.
• Facilitate the implementation of cost reduction initiatives.
• Generate detailed documents, test plans and feasibility studies associated with electrical and software product improvements, revisions and component changes.
• Provide status reports to engineering management for test trends, product deviations, change implementation and design deficiencies.

• Bachelor’s of Science Degree in Electrical Engineering, BSEE from an accredited university.
• Minimum of 5-7 years engineering and technical experience
• Experience in residential AC systems, HVAC, Room AC is preferred.
• Must have experience with electrical design and a broad knowledge of manufacturing and assembly process including PCB fabrication and test.
• Experience with industry standards pertaining to AC systems including FCC and UL.
• In-depth knowledge of communication networks and protocols including Wi-Fi and Bluetooth.
• Must have experience with software development processes and test.
• Must possess strong skills related to Electrical assembly, problem solving, engineering change processes, documentation control, manufacturing implementation support, and service support.
• Must be proficient in Microsoft products to include Word, Excel, PowerPoint, and Visio.
• Possess working knowledge of control board design and software development
• Ability to work with other Engineering resources for rapid deployment of deviations, changes, product enhancements and improvements.

Personal Characteristics

• Must possess high energy level and have a positive (can do) attitude, with strong follow-through skills.
• Ability to work and think with minimal supervision.
• Proven ability to succeed in a fast paced ever changing environment.
• Must possess superior organizational skills.

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.

Date Posted: December 16, 2021

POSITION: Sr. Financial Analyst, Fin Sys & BI
REPORTS TO: Chief Financial Officer

Job Summary
This exciting opportunity as the Sr. Financial Analyst, Financial Systems & Business Intelligence will play a key role in supporting Friedrich’s growth and overall profitability. The Sr. Financial Analyst will act as the financial liaison for the Sales and Marketing departments. Leading the way through robust financial modeling, analysis, and support. The position will be located in San Antonio, TX.

Responsibilities

• Key liaison between the business and IT in providing actionable dashboards and reports to support the business through Tableau / OneStream / Epicor and any other future financial systems.
• Partner closely with the Director of IT and the CFO in defining the technical financial reporting strategy and reporting pipeline.
• Responsible for data accuracy of all reports across platforms. Performing detailed reconciliations with the IT team as needed.
• Assists in the process of uploading monthly forecast and annual operating plans into the financial consolidation system, OneStream.
• Key contact with Rheem administrators of the Oracle ERP and the OneStream reporting system. Ensuring accurate and timely data feeds from Epicor to Oracle, stat entry uploads, and chart of account mapping.
• Assist the FP&A manager in maintaining the month end reporting file.
• Support role in the monthly forecast, annual operating plan, and long-term strategic planning processes.
• Assists in ad-hoc analyses as prescribed by finance leadership.

• Undergraduate degree in business or a technical field, MBA is preferred not required.
• Ideal candidate will have 1-3 years of experience in a financial or analytical field.
• Working proficiency in MS excel and MS power point is a must.
• Prior experience with SQL databases or other programming experience would be considered a plus.
• Experience with financial consolidations systems such as Hyperion Essbase or OneStream is a plus
• General understanding of financial statement construction, and product level margin calculation and analytics.
• Ability to travel occasionally

• Team player, positive attitude, professional, with a high level of integrity always
• Reliable, passionate, acts with a sense of urgency, deals effectively with conflict
• Customer focused, can represent customers’ concerns to the business to establish customer satisfaction and long-term relationships
• Makes this team and the overall organization better.

Please note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

For immediate consideration, please submit your resume, with the applicable job position as the subject line, by clicking here.