Contact Us

We’re Here to Help!

Have a question about Friedrich Air Conditioning Company or our products? We'd love to hear from you! 

Friedrich’s Customer Care Center is located at our headquarters in San Antonio, Texas. We're open between 8 AM and 5 PM CST, Monday through Friday. Let one of our dedicated customer service professionals help you. Call us at 1-800-541-6645 or submit the info below and one of our representatives will contact you as soon as possible.  

If you are a dealer, distributor, supplier, or other HVAC professional, please visit our Professional Contact Us Page. 

Please note that you may experience long wait times or delayed responses reaching our Customer Service Center due to changes we've made to protect our colleagues and communities. We will respond to your inquires as soon as possible. 

Contact Us

Please fill out the form below to send your questions via email. Due to the recent pandemic, our response time may be delayed. We appreciate your time and patience and will respond to your inquires as soon as possible.