Consumer Service & Support

You Have Questions? We Have the Answers.

Your home for product questions and support. Explore documents, videos and other resources. Find answers to your most frequently asked questions. Find an authorized servicer for your Friedrich unit. Learn about your product or update your AC knowledge. If you have a question, you’ve found the place for answers. Check out the topics below or contact us.

We’re Here for You

Need a question answered? Trying to solve a problem? Ready to learn more? We're here to help. Friedrich’s Customer Care Center is located at our headquarters in San Antonio, Texas. Let one of our dedicated customer service professionals help you.

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