Last year we experienced a catastrophic flood from a water heater in our crawlspace which resulted in 12,000 gallons of water being lost under the house.
The end result unfortunately for us was a botched clean up job by the company hired to remove the water and a massive mold bloom in our residence and HVAC system.
The entire thing now resides in the legal realm, meanwhile the house remains horribly contaminated.
My wife and I have three children, ages 4, 9 and 16... and worse, my wife now has breast cancer. We simply do not have the money required to completely remediate the mold from the structure and replace the now ruined 2 year old HVAC system and so we are forced to remain in the home.
As luck would have it we have also experienced one of the wettest summers on record for our area and I watched in horror as the weather cooled and the HVAC stopped running as the humidity rose in the residence to an alarming and dangerous 70%. And with the humidity of course came the mold again... I was terrified for my family!
After some frantic research and a lot of prayer I purchased a Friedrich D70BP 70 Pint Dehumidifier and on September 18th it arrived.
At approximately 5PM I turned the unit on and watched in amazement as it immediately and efficiently began to dry the air.
I am very happy to report that by 10PM that very evening the humidity had already dropped from 68% to 55%.
The unit has been running in my home since September 18th, 2013 and for the last 4 days has been in "maintenance mode" as it has achieved its target humidity of 40%.
I want ALL OF YOU at Friedrich to understand how much this means to me and my family. It is not inaccurate to say that this machine has saved my family additional exposure to the mold and is even now protecting my home and the souls that reside there.
As a Law Enforcement Officer I have been in life and death situations many times... and I am used to protecting people and myself. Of course as an officer, husband and father I want to protect my family. The excellent engineering and manufacturing of your product has allowed me to do just that.
Thank you all so very much! We are all safe now and will remain so because of your wonderful product.
You have gained a lifetime customer.