About Friedrich

Why Choose Friedrich?

As you shop for the perfect room air conditioner, you may encounter some familiar brand names. You’ve seen them on toasters, refrigerators, microwaves and washing machines.

Not the Friedrich name. Because air conditioners are the sole focus of our company. We don’t manufacture light bulbs or televisions. We make air conditioners.

You’ll find a range of choices: window, through-the-wall, packaged terminal, portable, and ductless mini-split, to name just a few. Looking for a solution based on a certain application? Check out our application page to find the right products for your project. 

For quality, performance, efficiency, choice and service, Friedrich is the name to know. Before you make this important purchase, find out what makes Friedrich air conditioners different.

Commitment to innovation and quality

With a commitment to innovation and a focus on continual improvement, Friedrich sets the bar high to offer some of today’s best-performing air conditioning solutions. That commitment is what led Friedrich to build its own state-of-the-art Design and Development Center (DDC), adjacent to its San Antonio headquarters – one of the only air conditioning companies to make such a strong commitment to onsite testing, quality control, certification, and product innovation. It is at the Friedrich DDC where the company’s leading experts work to develop, test and raise product standards for energy efficiency, sound reduction, performance reliability and much more. 

For Friedrich, that close attention to detail has paid off and today, the company is proud to offer best-in-class A/C solutions for both commercial and residential customers. 

Friedrich room air conditioners, including Kühl, WallMaster, and Chill, are establishing a new category standard, with innovations in control, customization, quality, efficiency, and design. Friedrich Hazardgard has earned a strong reputation for being able to handle some of the toughest indoor environments in the world. Beyond room A/C units, Friedrich recently introduced a top-performing ductless system with exceptionally efficient heating and cooling capabilities, giving commercial and residential customers more options than ever before. 

Friedrich’s leadership includes providing top-performing air conditioning solutions for lodging and multifamily properties, thanks to its pioneering VRP® (Variable Refrigerant Packaged) Heat Pump system introduced in 2017 and the new Friedrich FreshAire™ PTAC system launched in 2018. Based on energy-efficient inverter compressor technology, these award-winning innovations mark a first for the HVAC industry, delivering outstanding indoor air quality and solving issues such as combating humidity without the need for larger, more complex systems. Along with Friedrich’s popular Vert-I-Pak® series, these products provide the most complete range of top-quality solutions for all types of lodging and multifamily facilities. 

Many Friedrich lines have energy-saving and smart home features like programmable thermostats and timers, and remote energy-efficient management capabilities that can reduce costs. In addition to its own efforts at energy conservation, Friedrich is a proud partner of ENERGY STAR®, one of the world’s leading programs for promoting energy efficiency and sustainability. 

Answers here and at our U.S. support center

When questions arise, you’ll find consumer and professional FAQs, product manuals, technical specs, installation help, and authorized Friedrich dealers and distributors right here. If you need additional assistance, contact us (consumer contact us, professional contact us). You’ll speak with knowledgeable representatives from our U.S.-based customer support team. If they can’t resolve your issue, they’ll direct you to someone in your area who can.